Road To A Million: Building A Million Dollar Home Cleaning Business

The Hire(s) That Create Freedom In Your Cleaning Business

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1. Introduction to Office Staff Importance 1:12

 

• Discuss the significance of having office staff in a business.

• Mention the new hires: Sabdina (office person) and a new recruiter.

• Outline the purpose of the meeting: to discuss hiring and training office staff.

 

2. Types of Office Staff 1:25

 

• Differentiate between virtual assistants and in-office assistants.

• Explain when to hire a virtual assistant as the first office person.

 

3. Hiring Process and Timing 2:11

 

• Discuss the importance of timing in hiring an office person.

• Emphasize the need for skill sets and financial readiness before hiring.

 

4. Training Office Staff 2:34

 

• Outline how to train office staff effectively.

• Discuss the highest and best use of their time.

 

5. Prioritizing Tasks for Office Staff 2:45

 

• Identify the four main avatars for office staff to focus on:

  • Applicants

  • Prospects

  • Clients

  • Cleaners

• Explain the priority order for these tasks.

 

6. Compensation for Office Staff 3:06

 

• Discuss how to determine pay for office staff.

• Explain the importance of aligning pay with responsibilities and performance.

 

7. Growing Office Staff Skills 3:36

 

• Discuss how to develop office staff into independent contributors.

• Emphasize the importance of empowering them to make decisions.

 

8. Learning from Mistakes 4:57

 

• Highlight the importance of making mistakes as part of the learning process.

• Encourage a mindset of continuous improvement.

 

9. Financial Responsibility Before Hiring 12:01

 

• Discuss the financial prerequisites for hiring an office person:

  • Business checking account reserves

  • Personal checking account reserves

  • Zero balance on high-interest debt

  • Personal savings for six months of living expenses.

 

10. Conclusion and Next Steps 52:08

 

• Recap the importance of hiring and training office staff for business growth.

• Encourage taking action and implementing the discussed strategies.

Revealed: The Real Reason Cleaners Quit

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1. Introduction to the Call 3:20

 

• Welcome back to the weekly call.

• Purpose: Document the journey from zero clients to $83,000/month in revenue.

• Emphasize that everyone faces challenges in the industry.

 

2. Acknowledging Challenges in Business 4:00

 

• Success often follows a period of failure.

• Successful people face problems, but they don't dwell on them.

• Importance of moving on and finding solutions.

 

3. Sharing Real Business Experiences 5:00

 

• Discuss a recent issue with a recruiter being unavailable due to unexpected circumstances.

• Highlight that problems are part of business and need to be addressed.

 

4. Importance of Setting Expectations 8:00

 

• Set proper expectations for new business owners.

• Understand that client and cleaner problems are common.

 

5. Skills Required for Business Growth 11:00

 

• Identify two categories of skills needed: business skills and personal skills.

• Emphasize the importance of acquiring skills through action, not just learning.

 

6. Learning Through Execution 13:00

 

• Learning requires applying concepts in real situations.

• Feedback from execution helps refine skills.

 

7. The Cost of Freedom in Business 15:00

 

• Discuss the balance between freedom and the sacrifices required to achieve it.

 

8. Understanding the Reality of Business 16:00

 

• Business is not easy; it requires hard work and dedication.

• Successful individuals often share their struggles.

 

9. Identifying Constraints in Business 19:00

 

• Recognize that one skilled deficit can hinder growth.

• Importance of understanding what is not working in your business.

 

10. The Role of Systems in Business Growth 22:00

 

• Good systems can help predictably grow a business.

• Share success stories from others using the same systems.

 

11. The Importance of the Operator 25:00

 

• The person operating the system is crucial for success.

• Personal skills such as persistence and the ability to learn are essential.

 

12. Confronting Personal Drama 32:00

 

• Successful individuals confront personal issues to maintain focus on business.

 

13. Building a Strong Company Culture 56:00

 

• Establish company values and standards to retain cleaners.

• Use a clear framework for accountability and performance.

 

14. Conclusion and Call to Action 01:01:00

 

• Encourage participation in future calls for continued learning and growth.

Revealed: How To Get Your Cleaners To Work 30+ Hours/ Week

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1. Introduction to the 75 Hard Challenge 0:00

 

• The speaker introduces the concept of the 'real 75 hard' as showing up consistently for 75 weeks on a free Zoom call.

• Emphasizes the importance of sharing financial data and being transparent.

 

2. Intensity vs. Consistency 0:53

 

• Discusses the difference between intense short-term challenges (like 75 hard) and long-term consistency.

• Highlights that true growth comes from consistent effort over many years, not just short bursts of intensity.

 

3. The Importance of Planning Beyond Short-Term Goals 4:06

 

• Questions what happens after the 75 days of a challenge.

• Stresses the need for a long-term plan to avoid reverting to old habits.

 

4. The Role of Data in Sustaining Growth 5:15

 

• Emphasizes the importance of tracking data in business and fitness.

• Suggests that understanding numbers can lead to better decision-making and sustainability.

 

5. Understanding Seasons in Business 6:14

 

• Introduces the concept of different seasons in business (sprint vs. maintenance).

• Encourages focusing on maintenance after intense periods to ensure long-term success.

 

6. Discipline Over Motivation 6:39

 

• Discusses the need for discipline to maintain habits when motivation wanes.

• Identifies key behaviors in fitness and business that contribute to success.

 

7. Setting Standards and Expectations 7:40

 

• Highlights the importance of setting high standards for oneself and one's team.

• Discusses how the quality of a team reflects the standards set by the leader.

 

8. Maximizing Cleaner Efficiency 9:23

 

• Shares insights on how to optimize cleaner schedules for better efficiency.

• Discusses the importance of understanding the constraints of the business.

 

9. Strategies for Cleaner Scheduling 22:04

 

• Discusses the importance of not splitting cleaning jobs between multiple cleaners unless necessary.

• Emphasizes filling schedules from top-performing cleaners down.

 

10. Minimum Cleaning Hours 24:56

 

• Introduces a new minimum cleaning hour policy to ensure cleaners have sufficient work hours.

• Discusses how this change positively impacts cleaner retention.

 

11. Time Blocking for Cleaner Schedules 25:03

 

• Explains the importance of time blocking for cleaner schedules to maximize efficiency.

• Discusses how to manage morning and afternoon cleaning slots effectively.

 

12. Internal Marketing Strategies 46:22

 

• Discusses the importance of internal marketing to fill cleaner schedules.

• Shares insights on how to effectively communicate with existing clients.

 

13. Conclusion and Call to Action 57:03

 

• Encourages viewers to apply the discussed strategies in their own businesses.

• Invites interested individuals to apply for the coaching program to learn more.

 

Revealed: We Hired A Salesperson For 1 Month Only

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1. Introduction and Welcome 0:00

 

• Greeting participants: Sir Mitchell, Kayla, Steph, Jen, Danny.

• Mention of the 'Road to a Millie' theme.

• Introduction of the Phoenix market and its size.

 

2. Background on Business Journey 0:14

 

• Personal story of moving to Arizona and starting a second location.

• Comparison of market sizes: Bozeman, Montana vs. Mesa, Arizona.

• Discussion of client acquisition and market dynamics.

 

3. Business Growth Overview 1:00

 

• Achieving a million-dollar run rate in 16 months.

• Importance of consistency in business performance.

• Overview of strategies used to achieve growth.

 

4. Key Business Strategies 3:00

 

• Focus on acquiring clients and cleaners as the core business function.

• Hiring a salesperson for one month to boost sales.

 

5. Current Business Performance 5:01

 

• Revenue details: $19,000 last week, aiming for consistency.

• Comparison with Montana location's performance.

 

6. Importance of Belief and Mindset 7:11

 

• Emphasis on belief in possibilities for business growth.

• Personal story of overcoming initial business struggles.

 

7. Investment in Skills and Mentorship 8:15

 

• Importance of investing in personal development and mentorship.

• Example of mentorship with Alex Hermosey.

 

8. Financial Literacy and Business Metrics 15:29

 

• Discussion on personal financial statements vs. report cards.

• Importance of understanding assets and liabilities.

 

9. Marketing and Client Acquisition 25:10

 

• Overview of marketing strategies and their effectiveness.

• Importance of internal marketing and client retention.

 

10. Sales and Revenue Generation 42:21

 

• Details on sales commission structure for new hires.

• Importance of converting leads into recurring clients.

 

11. Conclusion and Next Steps 56:44

 

• Recap of key takeaways from the call.

• Invitation to join the coaching program for further support.

 

Revealed: We Hit $250,000 This Month

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1. Introduction to the Concept of Good Days 3:32

 

• The speaker introduces the idea that every day can be a good day.

• Emphasizes the importance of reframing our perception of days (e.g., Mondays can be as exciting as Fridays or birthdays).

 

2. The Power of Reframing 4:29

 

• Discusses how the feelings associated with specific days are subjective and can be experienced any day.

• Encourages the audience to create joy and excitement in their daily lives by changing their mindset.

 

3. The Movie Example: 'Alexander's No Good, Terrible, Horrible, Absolutely Bad Day' 5:11

 

• Shares a family movie night experience that aligns with the theme of good and bad days.

• The movie illustrates that everyone has bad days, but it’s our perspective that defines them.

 

4. Understanding Problems in Business 7:21

 

• Discusses how problems in business can be viewed as opportunities rather than setbacks.

• Encourages a mindset shift to see challenges as part of the entrepreneurial journey.

 

5. Teaching Children to Embrace Learning 10:08

 

• Shares a personal story about teaching a child to enjoy learning and embrace challenges.

• Highlights the importance of fostering a love for learning over rote education.

 

6. The Importance of Commitment in Business 19:14

 

• Discusses the necessity of commitment to learning and growing in business.

• Emphasizes that true understanding comes from hands-on experience.

 

7. The Framework for Teaching Skills 23:33

 

• Introduces a three-step framework for teaching skills: do it for them, do it with them, and let them do it on their own.

• This method ensures that learners gain independence and confidence.

 

8. Real-Life Success Stories 25:03

 

• Shares success stories of individuals who have implemented the discussed frameworks and achieved significant revenue growth.

• Highlights the importance of accountability and systems in achieving business success.

 

9. The Role of Data in Business Growth 36:06

 

• Discusses the importance of tracking data and understanding business metrics to drive growth.

• Emphasizes that knowing your numbers is crucial for making informed decisions.

 

10. Conclusion and Call to Action 58:39

 

• Encourages the audience to take action, embrace challenges, and seek help when needed.

• Reiterates the importance of community support and learning from others.

Revealed: How We Went From Worst To Best Month In 30 Day

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1. Introduction 0:01

 

• Greeting participants and introducing the call.

• Mention of the significance of week 69 in their journey.

 

2. Recap of Previous Weeks 0:24

 

• Reflection on the first week of the journey.

• Mention of the first caddy packing and excitement.

 

3. Access to Previous Episodes 1:07

 

• Information on where to find previous episodes in both paid and free groups.

 

4. Success Stories from the Community 2:03

 

• Highlighting success stories of community members who achieved significant revenue growth.

• Mention of Jessica Lucas and Kayla Irby as examples.

 

5. Importance of Long-Term Commitment 3:15

 

• Emphasis on the time and effort required to grow a cleaning business.

• Acknowledgment of the challenges faced by new members.

 

6. Learning Through Experience 4:20

 

• Discussion on the best ways to learn about business: through doing, not just consuming content.

• Importance of spending money on marketing and operations.

 

7. The Concept of Tuition in Business 6:59

 

• Explanation of the idea that losing money is part of the learning process in business.

 

8. The Goal of Building a Million-Dollar Business 8:30

 

• Discussion on the freedom that comes with a successful business.

 

9. The Pursuit of Happiness and Freedom 9:43

 

• Reference to the movie 'The Pursuit of Happiness' and its relevance to business.

 

10. Sharing Revenue Growth Data 13:04

 

• Sharing of revenue data from community members to illustrate progress.

 

11. Importance of Progress Over Numbers 11:30

 

• Emphasis on the importance of continuous progress rather than just hitting revenue milestones.

 

12. Marketing Strategies and Consistency 27:00

 

• Discussion on the importance of consistent marketing efforts over time.

 

13. Client Fulfillment and Team Management 31:00

 

• Overview of client fulfillment metrics and team performance.

 

14. The Role of Google Reviews 32:27

 

• Importance of Google reviews in building a positive business reputation.

 

15. Hiring and Training Challenges 39:34

 

• Discussion on the costs and challenges of hiring and training new cleaners.

 

16. Conclusion and Call to Action 54:35

 

• Encouragement for participants to continue their journey and join the coaching program.

Revealed: 3 Skills Required To Build A $700k Biz In 16 Months

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Introduction and Welcome 0:00

 

• Greeting and introduction to the session.

• Acknowledgment of long-time participants (Ryan, Kristen, Anna, Bethany).

• Mention of the journey from zero to a million-dollar business.

 

Purpose of the Call 0:39

 

• Aim to document the journey of building a cleaning business.

• Emphasis on commitment to growth and learning.

 

The Journey So Far 1:07

 

• Overview of the journey from zero to $3,000 a month for 12 months.

• Discussion of the ease of building a business and the misconceptions around it.

 

Reality Check on Business Growth 1:48

 

• The importance of hard work versus affirmations.

• Critique of relying solely on positive thinking without action.

 

Learning from Experience 2:16

 

• Reference to previous episodes and the evolution of the business.

• Personal anecdotes about starting the business and the roles played.

 

Growth Metrics and Achievements 4:23

 

• Discussion of revenue growth over the past 12 months.

• Reflection on the transformation from an idea to a successful business.

 

Skills Development 5:05

 

• Importance of learning skills before teaching others.

• Encouragement to embrace challenges and avoid skipping steps.

 

Common Challenges in Business 6:08

 

• Discussion of common issues faced by business owners (e.g., rejection, hiring difficulties).

• Emphasis on the need to learn from these challenges.

 

Understanding People’s Actions 9:41

 

• Insight on how to manage expectations regarding others' actions.

• The belief that people act in their best interest.

 

Taking Control of Your Business 11:30

 

• Encouragement to take responsibility for business growth.

• Recognition that personal growth leads to business growth.

 

The Importance of Skills 12:26

 

• Skills needed for successful business management (sales, hiring, emotional control).

• Acknowledgment of personal responsibility in business challenges.

 

Aligning Interests 14:09

 

• The concept of aligning personal and business interests for success.

• Importance of mutual benefit in business relationships.

 

Courage in Business 15:20

 

• The need for courage to prioritize others' interests.

• Discussion on the numbers game in business.

 

Weekly Business Review 17:04

 

• Overview of the business's performance metrics over the past week.

 

Marketing and Sales Strategies 35:03

 

• Discussion of marketing spend and lead generation.

• Importance of tracking data for business growth.

 

Hiring and Team Management 49:18

 

• Challenges faced in hiring and managing staff.

• Reflection on the importance of appreciating team members.

 

Conclusion and Future Goals 55:01

 

• Encouragement to continue learning and growing.

• Invitation to join the coaching program for further support.

Use This Tactic To Increase Recurring Clients

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Introduction to Problem Solving 0:00

• Introduce the importance of problem-solving in business.

• Emphasize the need to stay in solution mode rather than complaining about problems.

 

Understanding the Problem-Solution Mindset 3:08

 

• Recognize that everyone faces problems (e.g., internet issues, employee challenges).

• Shift focus from the problem to finding solutions.

 

Influencing Others with a Solution-Oriented Approach 5:06

 

• Share personal anecdotes about teaching children the difference between problem-focused and solution-focused thinking.

• Encourage team members to adopt a similar mindset.

 

Aligning Actions with Goals 8:25

 

• Assess whether daily actions align with long-term goals.

• Encourage team members to evaluate their behaviors and adjust them to better align with their objectives.

 

Hiring and Training for Success 26:04

 

• Implement a structured hiring process to ensure the right candidates are selected.

• Train new hires effectively using updated systems and SOPs.

 

Offering Recurring Services to Clients 32:05

 

• Train team members to offer recurring services during initial client calls.

• Provide incentives for clients to choose recurring services.

 

Follow-Up Strategies 36:09

 

• Establish a follow-up process for clients after their initial clean.

• Use text messages and phone calls to encourage recurring bookings.

 

Continuous Improvement of Systems 48:09

 

• Regularly update systems and SOPs based on feedback and new information.

• Ensure that all team members are trained on the latest procedures.

Cautionary Notes

• Avoid focusing too much on problems; this can lead to a negative mindset.

• Ensure that all team members understand the importance of a solution-oriented approach.

Tips for Efficiency

• Regularly review and update SOPs to keep them relevant.

• Encourage open communication among team members to share solutions and best practices.

• Utilize technology to streamline processes and improve efficiency.

Lessons From Our First $200k Month

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1. Introduction 0:01

 

• Greeting participants and introducing the call.

• Mention of the significance of week 69 in their journey.

 

2. Recap of Previous Weeks 0:24

 

• Reflection on the first week of the journey.

• Mention of the first caddy packing and excitement.

 

3. Access to Previous Episodes 1:07

 

• Information on where to find previous episodes in both paid and free groups.

 

4. Success Stories from the Community 2:03

 

• Highlighting success stories of community members who achieved significant revenue growth.

• Mention of Jessica Lucas and Kayla Irby as examples.

 

5. Importance of Long-Term Commitment 3:15

 

• Emphasis on the time and effort required to grow a cleaning business.

• Acknowledgment of the challenges faced by new members.

 

6. Learning Through Experience 4:20

 

• Discussion on the best ways to learn about business: through doing, not just consuming content.

• Importance of spending money on marketing and operations.

 

7. The Concept of Tuition in Business 6:59

 

• Explanation of the idea that losing money is part of the learning process in business.

 

8. The Goal of Building a Million-Dollar Business 8:30

 

• Discussion on the freedom that comes with a successful business.

 

9. The Pursuit of Happiness and Freedom 9:43

 

• Reference to the movie 'The Pursuit of Happiness' and its relevance to business.

 

10. Sharing Revenue Growth Data 13:04

 

• Sharing of revenue data from community members to illustrate progress.

 

11. Importance of Progress Over Numbers 11:30

 

• Emphasis on the importance of continuous progress rather than just hitting revenue milestones.

 

12. Marketing Strategies and Consistency 27:00

 

• Discussion on the importance of consistent marketing efforts over time.

 

13. Client Fulfillment and Team Management 31:00

 

• Overview of client fulfillment metrics and team performance.

 

14. The Role of Google Reviews 32:27

 

• Importance of Google reviews in building a positive business reputation.

 

15. Hiring and Training Challenges 39:34

 

• Discussion on the costs and challenges of hiring and training new cleaners.

 

16. Conclusion and Call to Action 54:35

 

• Encouragement for participants to continue their journey and join the coaching program.

Revealed: How We Went From Worst To Best Month In 30 Day

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1. Introduction and Overview 0:02

 

• Greeting and introduction to the topic of the Loom.

• Discussion about the commitment to reach the revenue goal of $1 million.

• Acknowledgment of the challenges faced in the previous month.

 

2. Reflection on Previous Month's Performance 0:30

 

• Review of revenue drops from May to June.

• Analysis of the reasons behind the dip in performance.

 

3. Understanding Business Cycles 1:51

 

• Explanation of business cycles and the importance of accountability.

• Emphasis on taking responsibility for business outcomes.

 

4. Identifying Problems and Solutions 3:32

 

• Discussion on losing cleaners and its impact on business.

• Recognition of prioritizing revenue growth over team growth.

 

5. Importance of Team Growth 4:52

 

• Emphasis on maintaining high standards for team members.

• The role of culture in retaining clients and cleaners.

 

6. Accountability and Standards 5:57

 

• The necessity of confronting issues promptly.

• Importance of clear communication of standards to the team.

 

7. Building a Strong Culture 7:16

 

• Strategies for building a positive team culture.

• Importance of recognizing and praising good performance.

 

8. Consistency in Processes and People 9:04

 

• The significance of consistent systems and processes in business.

• The role of reliable team members in achieving business goals.

 

9. Learning from Mistakes 10:16

 

• Personal anecdotes about learning through practice and persistence.

• Encouragement to embrace mistakes as part of the learning process.

 

10. Business Seasons: Learning vs. Earning 20:01

 

• Explanation of the two business seasons: learning and earning.

• The long-term perspective on business growth.

 

11. Focus on Service and Impact 40:07

 

• Discussion on the importance of serving others and creating impact.

• Personal motivations behind business efforts.

 

12. Conclusion and Call to Action 54:47

 

• Encouragement to focus on consistent efforts in business.

• Reminder of the importance of accountability and maintaining high standards.